Professional Standards

Code of Conduct

When we provide temporary service coverage for fellow pool professionals, we operate under a strict code of conduct to protect your business and reputation.

Professionalism

  • We arrive on time, perform agreed-upon services, and leave no trace of branding or solicitation.
  • We treat your customers, property, and equipment with respect and discretion.

Transparency

  • We document all services performed and provide clear logs for your records.
  • We communicate promptly about any issues, delays, or unexpected findings.

Confidentiality

  • We do not disclose your customer information, pricing, or business practices to third parties.
  • We do not discuss our role with your customers unless explicitly instructed.

Respect for Your Brand

  • We do not wear branded uniforms, distribute marketing materials, or promote our services while covering your route.
  • We never imply a change in service provider or attempt to build a relationship with your customers.

We’re here to support, not compete. If you ever feel we’ve missed the mark, we want to know and make it right.